When a young woman, Rosie Miles (Laura Regan) wakes up from a coma, Lilly re-opens the fall in which her 6 year old daughter Toya (Aynsley Lemon) died. Things get complicated when the mother remembers very little of that night and Lilly feels especially motivated to find the killer, as Rosie was poor and living on welfare, reminding Lilly of her own past, and giving her an emotional bond to Rosie.
The episode opens in May 2001. Rosie Miles and her six-year-old daughter Toya are going to bed. Toya is scared. There’s a knock on their apartment door. Someone enters and it sounds like they are headed for the bedroom door. The next shot shows Rosie and Toya coming through the glass window and falling to the pavement below. They lie there unconscious and bleeding. The case box is filed in the vault under ”Miles, Toya — May 2001”.
In the present day, Stillman tells Lilly that Rosie Miles has woken up from her coma. Scotty joins them and tells Lilly that ADA Kite was asking about her. Lilly seems uncomfortable and changes the subject back to Rosie. Stillman wants them to look into her daughter’s (Toya) death since Rosie woke up. The detective originally assigned to the case had few leads — a black man was seen running from the scene that night. Lilly and Scotty head to the hospital to talk to Rosie. Unfortunately, Rosie has no memory of the night she and Toya fell out of the window. She tells Lilly that she remembers ”bruises and butterflies”. She says the man in the bedroom hurt Toya, but she doesn’t remember the man. She doesn’t know yet that Toya died that night. Down in the vault, Lilly, Scotty, and Stillman go through the case box from 2001. The assigned officer thought it was a burglary gone bad. There was forced entry and a missing VCR. Lilly tells Stillman that Rosie has no memory of that night. According to her doctor, she is suffering from emotional memory loss.
Lilly and Scotty visit Child and Family Services and speak with Rosie’s case worker, Mr. Freely. He tells them that Rosie got a DUI, but cleaned up after that. He made unannounced home visits, and everything always checked out. He never noticed any bruises on Toya. Vera and Jeffries visit Toya’s teacher. She tells them that she last saw Rosie and Toya the night of the school play. The kids were doing ”Flight of the Monarch Butterflies” like they do every year. Toya was dressed up with her butterfly wings and singing on stage [writer’s note: the lyrics in the song include the words ”fly away”]. The teacher saw Rosie in the audience crying but she doesn’t know what about. She says that Toya always had clean clothes, and she never noticed a mark on her. She believes Rosie was a good mother. Lilly and Scotty go to the apartment that Rosie used to rent. The landlady tells them that no one has rented it, but her brother stayed there for a little while. Lilly takes pictures, and notices a small hole on the wall near the ceiling in the bedroom. There is a matching hole in the living room. The landlady tells them that she saw a black man running from the building the night Toya died. She tells them that she believes that Toya slept on the couch because Rosie had men come up and stay with her often. She tells Lilly that she didn’t pass judgment like Lilly is now. The landlady says that the man she saw running from the scene was not a boyfriend because she had rules against her tenants dating black men. She believes that the man she saw that night murdered Toya.
Back at the police station, Lilly tells Stillman that she’s not getting anywhere with the bruises. Vera and Jeffries tell them that CSU traced the holes in the wall and black marks from the original crime photos to cables used for a VCR/television and video camera. The question is, what was Rosie taping in her bedroom? Scotty wonders if she was blackmailing married men with the tapes she was making, but her bank account had less than $200 in it. Lilly points out that you can’t have too much in the bank and still receive public assistance. Vera and Jeffries look into pawnshops that might have seen equipment with the same make and model as Rosie’s VCR. Lilly and Scotty look through Rosie’s things that her landlady has stored for her. Lilly confesses that she doesn’t like Rosie because she got a DUI with Toya in the car. She believes that Toya had a rough life before her death. Scotty finds an address book among Rosie’s stuff. There’s a page missing, and he decides to have CSU look at it. An expert runs the page after the missing one through a new machine they got, and it reads out the imprint left from the missing page. It has the name Angel and a phone number. Lilly and Scotty head out, but run into Vera and Jeffries. They found the missing VCR and camera at a pawnshop. It was sold at the pawnshop by someone named Angel about a year after Toya’s death. The find out that Angel is a janitor at Toya’s old school.
Lilly and Scotty find him mopping at the school. He denies knowing Rosie, but after they tell him that they know his mom is here illegally, he cooperates. He says that he and Rosie used to date, but he broke it off. He saw her the night of the play. She was outside on a pay phone crying about someone hurting her and Toya. She wanted Angel’s help, but he refused. She told him that she had a tape, and she would show it to his girlfriend. Later that night, Angel busted into her apartment while Rosie and Toya were eating in the kitchen. He grabbed the VCR and camera and then he grabbed a tape. Rosie pleaded with him not to take ”that tape”. It was the last time he saw her but he kept the tape. Lilly and Scotty take the tape to the hospital to show Rosie. On the tape, there is a pony tailed man seen from behind approaching Toya. Toya backs up slowly and he keeps approaching her. The tape cuts off. Rosie doesn’t know who the man was or what was going on. She doesn’t remember and neither does Angel. What Rosie does remember is that the bedroom on the tape was Toya’s. Lilly keeps pushing her, but she gets upset and gives up because she says there’s no point in remembering. Vera and Jeffries find a large sum of money in Rosie’s account. It just appeared since she woke up from the coma. They trace the name of the man who made the deposit and find that he is Rosie’s father.
Lilly and Scotty go back to Child and Family Services looking for evidence of sexual abuse with Toya. Mr. Freely directs them to the files with all the cases in them. Lilly knows exactly where to go. She goes to ”M” for Miles, and digs in. Scotty notices her familiarity with the system and points out her knowledge of public assistance. She tells him, ”Ellen Rush — two dependents”. She finds a file under Miles. She opens it and there’s a picture of a little girl with bruises all over her arms. It’s not Toya, but Rosie. Lilly interrogates Rosie’s father at the police station. She keeps telling him to hit her since he likes hitting girls so much. She reads back what he did to Rosie, including giving her gonorrhea at age eight. She tells him that she knows that Rosie called him from a pay phone at the school. He insists that she was talking crazy about someone hurting her and Toya. He tells Lilly that he has changed. He went to see Rosie and Toya that night to apologize to Rosie. He waited outside in his car trying to get up the nerve to go in. He saw a pizza delivery man enter the building. The man was black. Lilly and Scotty go back to the hospital to ask Rosie about the pizza delivery man. She doesn’t remember him coming that night. Lilly implies that she might have been seeing him. Rosie tells them that Toya loved her butterfly wind chimes. According to Rosie, the man who made the wind chimes used to come by at night a lot. Outside the hospital, Scotty confronts Lilly about her harsh treatment toward Rosie. She says: ”Did your mother ever forget to feed you because she was too drunk or tired or out looking for a man? Toya’s a dime a dozen. Unwanted kid. Mom runs out of food stamps and makes an excuse why there’s no dinner tonight. Oh, and no breakfast either, so thank God for the free cornflakes at school if you get there early. And maybe some kid will give you scraps out of his lunch box later on.” She also tells him that there were no good times with her mom.
The next day, Lilly and Scotty take Rosie back to her old apartment to see if she will remember what happened that night. Lilly walks her into Toya’s bedroom. She keeps seeing Toya in butterfly wings. Scotty enters the room and startles her. Rosie explains that ”he” was standing right there just like Scotty. Lilly asks who ”he” is, but Rosie doesn’t remember. She suddenly remembers that Toya was hiding in the closet, drawing on the walls. Scotty goes into the closet and says that he knows who ”he” is — Toya drew a picture of a pony-tailed man and wrote ”Mr. Freely” next to it on the wall. They bring Mr. Freely into the police station. Lilly plays the tape, but he denies that he did anything wrong. She gets angry and tells him that she has the tape to prove that he was going to abuse Toya. She tells him that he was like God to these women, and he took advantage of his position with ”their pretty little girls”. She tells him that all the other women and their children that he abused are on the other side of the glass waiting to give their statements. The shot shows the other side of the glass and the only thing there is an empty room. Mr. Freely buys Lilly’s fib, and tells her that it doesn’t matter that he abused the little girls because they’re all trailer trash anyway. He went to Rosie’s apartment the morning before Toya died to do a random check. Rosie was in the shower, so Toya let him in. He followed her to her room and told her she was pretty. Toya backed up slowly, but he kept following her. He started to touch her face, but Rosie came in and yelled at him to leave her alone. She wanted to report him, but he threatened her and told her that he would tell the board that she was drinking again (which was a lie) and they would take Toya away. She apologized, but he left telling her to ”just wait until you hear the knock on the door” because he would be coming for Toya.
Vera and Jeffries tracked down a name that they found on the butterfly wind chimes. They were made by a Philip Williams. He worked at Toya’s school making arts and crafts for the kids. He also worked as a pizza delivery man. Lilly and Scotty find him in a pool bar shooting pool. He tells them that he knew this day would come. He knew Toya from school. He used to bring her and Rosie leftovers from the pizza place he worked at back then. He knew that Rosie didn’t have a lot of money, so he wanted to help. He went to their apartment that night to bring them the leftovers. When he got there, the door was busted open, but he knocked anyway. No one answered, so he entered and walked down the hall to the bedroom door. He heard glass break, so he opened the door. When he looked in the room, no one was there.
Lilly goes back to the hospital to talk to Rosie. She tells her that she knows that Rosie didn’t mean to do what she did, and the ADA would not press charges against her. Lilly assures her that she’ll find her a place to go until she gets back on her feet. Rosie starts to cry and she remembers what happened that night. When she heard Philip knocking, she assumed it was Mr. Freely, coming back to take Toya. In a panic, she grabbed Toya and jumped out of the window. The closing montage is to DJ Sammy’s (featuring Yanou) ”Heaven (Candlelight Mix)”. Lilly comforts Rosie, Rosie’s father sits alone in a bar looking at a picture of himself and Rosie as a young girl, Lilly walks past a line of sad children at the police station to give their statements about Mr. Freely, she comes to a room where a little girl with a tear rolling down her face identifies Mr. Freely behind the glass, Lilly exits the room once the girl has made the identification, Lilly helps Rosie walk outside in the snow to a van that is waiting to take her to a safe place, and Lilly sits alone at home in her window sill, watching home movies of her and her mother making snow angels.
- Kathryn Morris as Lilly Rush
- Danny Pino as Scotty Valens
- John Finn as John Stillman
- Jeremy Ratchford as Nick Vera
- Thom Barry as Will Jeffries
- Laura Regan as Rosie Miles
- Don McManus as Josh Freely
- Victor Togunde as Philip Williams
- Svetlana Efremova as Tammy
- Kathleen Gati as Irene Jablonski
- Christian J. Meoli as Angel Rivera
- Aynsley Lemon as Toya Miles
- Meera Simhan as Dr. Anita Khosla
- Azure Ray "Sleep"
- Fuel "Hemorrhage (In My Hands)"
- Closing Song: DJ Sammy & Yanou "Heaven (Candelight Mix)"